In Glenroy (VIC 3046) — part of the City of Merri-bek in Melbourne’s inner north — a homeowner recently had three Neopower NA37-315A 315L heat pumps installed by Green Electric Solutions, replacing a traditional gas hot water system with a 945L electric heat pump setup and securing $2,166 in STC rebates. For households across the Merri-bek LGA — Glenroy (VIC 3046), Pascoe Vale (VIC 3044), Oak Park (VIC 3046), Coburg (VIC 3058), and Fawkner (VIC 3060) — tripling up on heat pump units is the go-to solution for multi-storey properties and large families who need consistent high-volume hot water without relying on gas or a single-tank system that can’t keep pace with peak demand. Solar Victoria approved and VEU-approved, Green Electric Solutions managed all compliance documentation and STC paperwork from start to finish, so the homeowner simply collected the rebate without touching a form.
This project involved the installation of three Neopower heat pumps, each with a 315L capacity, delivering reliable, high-volume hot water for a multi-storey residential property — while significantly reducing energy costs and emissions.
945L Neopower Heat Pump - System Overview
Total Capacity: 945 Litres
Configuration: 3 × 315L Heat Pumps
Manufacturer: Neopower
Model: NA37-315A
Property Type: Residential
Building Style: Multi-storey
This modular setup ensures consistent hot water availability across multiple levels, while improving redundancy and system efficiency.
Why Heat Pumps Are Replacing Gas Hot Water Across Victoria/Melbourne
With rising gas prices and increasing focus on electrification, heat pump hot water systems have become one of the most popular upgrades under the Victorian Energy Upgrades (VEU) program.
Heat pumps:
- Use up to 70% less energy than traditional electric or gas systems
- Lower household energy bills
- Reduce reliance on fossil fuels
- Are eligible for significant VEU rebates
At Green Electric Solutions, we've completed thousands of successful heat pump installations across Victoria/Melbourne, helping homeowners transition to cleaner, more efficient hot water systems with minimal disruption.
Why Neopower NA37-315A Heat Pumps?
We work with top heat pump brands that perform reliably in Victorian conditions, and Neopower is a proven choice for both residential and multi-unit installations.
Key benefits of the Neopower NA37-315A:
- High recovery rates for consistent hot water supply
- Designed for Australian climate conditions
- Quiet operation
- Long service life with strong manufacturer backing
This made it an ideal solution for this Glenroy property, where demand and reliability were key considerations.
Installation Highlights – Glenroy VIC
Our SAA certified technicians managed the entire project end-to-end, including system design, installation, compliance, and rebate handling.
Heat Pump Unit 1
Heat Pump Unit 2
Heat Pump Unit 3
Each unit was positioned to maximise airflow, efficiency, and ease of future servicing — critical in multi-storey residential environments.
Clean, Professional Installation — No Mess Left Behind
Our experienced installers delivered a neat, fully compliant installation, with insulated pipework, organised wiring, and secure mounting throughout.
All works meet Australian Standards, ensuring long-term reliability with no mess, shortcuts, or disruption to the home.
VEU Rebates Made Simple
As a VEU-approved installer, we help eligible customers access government rebates that significantly reduce upfront costs.
For this project, our team:
- Assessed rebate eligibility
- Managed all VEU documentation
- Ensured full compliance with program requirements
Rebates Applied - Glenroy Heat Pump Installation
| Item (Neopower Heat Pump) | Amount |
|---|---|
| Heat Pump STCs (57 × $38.00) | –$2,166.00 |
| Subtotal (incl. GST) | $9,366.00 |
| Out-of-Pocket Cost | $7,200.00 |
Homeowners don't need to deal with paperwork or third parties — we handle it all.
Green Electric Solutions - Trusted Heat Pump Installers Across Victoria
We're not new to heat pump upgrades. Green Electric Solutions has been helping Victorians move away from gas with confidence through:
- Thousands of completed heat pump installations - take a look at recent Neopower heat pump installation in Point Cook
- Fully compliant, VEU-approved processes
- Experienced, in-house installers
- Reliable after-sales support
- SAA certified installers
From single homes to multi-unit residential properties, we design systems (apart from Heat Pumps we are trusted HVAC, solar, battery and EV charger installers in Melbourne, Victoria) that are efficient today and ready for the future.
We install heat pump hot water systems across suburbs within an 80km radius of Altona VIC 3018. Check your suburb here — if you're within range, we've got you covered.
What Our Customers Say
Our reputation is built on real installations, real results, and long-term customer satisfaction.
Thinking of Upgrading Your Hot Water System?
If you're considering replacing a gas or electric hot water unit with an energy-efficient heat pump, our team can help you assess your options and maximise available rebates. Please fill the following form and we'll get in touch with you:
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