Werribee Gas Hot Water Replaced With 320L Neopower Heat Pump
A Werribee homeowner replaced their gas hot water system with a 320L Neopower heat pump, cutting the installed cost from $3,684 to just $2,450 after $1,234 in government rebates — comprising 18 STCs ($684) and VEU VEECs ($550). As a VEU Approved provider, Green Electric Solutions managed the complete gas-to-heat-pump transition: decommissioning, electrical and plumbing work, compliance documentation, and rebate lodgement, all in a single coordinated project.
Why 320L Was the Right Size for This Werribee Home
Right-sizing starts with the property — not the tank. For this Werribee installation, the home has four or more bedrooms, and the installer confirmed the 320L system matched the recommended size in the VEU Water Heating Consumer Fact Sheet. The homeowner declaration also confirms receipt of product suitability and sizing information before installation — supporting a considered, requirements-based approach rather than simply selecting a larger system.
| System Detail | Project Specification |
|---|---|
| Previous Hot Water System | Gas Hot Water System |
| New Technology | Heat Pump Water Heater |
| Manufacturer | Neopower |
| Model | NA45-320B |
| Tank Capacity | 320 litres |
This completes the full upgrade cycle:
Existing gas system → disconnection → decommissioning → removal → recycling → heat pump installation
How the Gas Hot Water System Was Safely Decommissioned in Werribee
Proper decommissioning was a key part of this project. The existing gas unit was permanently rendered inoperable by drilling a hole into the tank. The installation provides a clear audit trail covering the original unit, disconnection, decommissioning, gas capping, electrical isolation, new heat pump installation, compliance plate, and final switchboard condition — demonstrating a structured transition from the existing gas system to the compliant heat pump installation.

This means the project involved more than positioning a new tank. The existing gas equipment had to be disconnected and properly decommissioned before the new heat pump could become the home’s hot water solution — covering disconnection, decommissioning, gas capping, electrical work, the new tank, and the completed switchboard.
Qualified Electrical, Plumbing and Gasfitting Work
The gas-to-heat-pump conversion was completed with qualified trades across electrical, plumbing, and gasfitting. The installation meets relevant laws, standards, and building codes, and the consumer was provided with all required information regarding the installation. The PTR line and drainage point provide tangible evidence of the completed plumbing installation.

Werribee Heat Pump Hot Water Rebates: 18 STCs ($684) + VEECs ($550) = $1,234 Government Savings
As a VEU Approved provider, Green Electric Solutions accessed both federal STCs and Victorian VEECs on this Werribee project, delivering a combined $1,234 in government rebates — 18 STCs at $38 each ($684) plus VEU VEECs ($550) — applied as a direct price reduction. The homeowner paid $2,450 for a system with a pre-rebate price of $3,684 — a saving that required no paperwork on their part. GES handled all certificate assignment and documentation end to end.
| Incentive / Cost Detail | Amount |
|---|---|
| 18 STCs × $38.00 | −$684.00 |
| VEU VEECs | −$550.00 |
| Total Government Rebates | $1,234.00 |
| Installed Price Before Rebates | $3,684 incl. GST |
| Consumer Payment After Rebates | $2,450 incl. GST |
Green Electric Solutions serves homeowners across an 80 km radius of Altona, providing a one-stop energy solution for solar, batteries, HVAC, hot water systems, and water filtration.
Why Werribee Homeowners Choose Green Electric Solutions for Heat Pump Hot Water
Green Electric Solutions approaches heat pump hot water differently: we don’t simply replace tanks — we engineer practical upgrades around the home. From selecting the right system size to managing electrical and plumbing requirements, gas decommissioning, compliance, and eligible incentives, our experienced team handles every detail end to end. For Werribee homeowners, that means a professionally delivered heat pump solution designed for reliable hot water, lower energy use, and long-term value.
| Certification / Approval | Why It Matters for Your Installation |
|---|---|
| VEU Approved Provider | VEU accreditation lets GES apply Victorian Energy Upgrades rebates directly to your heat pump installation — reducing upfront cost without any government paperwork on your end. |
| NET Approved Retailer | Meets national standards for transparent contracts, fair pricing, and consumer protection before and after installation. |
| SAA Certified Installers | Every installer holds the required Australian electrical and plumbing licences and has been independently audited for workmanship quality and safety compliance. |
| Solar Victoria Approved | Approval required to access Victorian state solar and battery rebates — GES handles all Solar Victoria paperwork on your behalf. |
| CEC Accredited Designer | Clean Energy Council accreditation ensures system design maximises efficiency for your specific property and usage profile. |
Ready to Replace Your Gas Hot Water with a Heat Pump in Werribee?
Replacing a gas hot water system involves more than selecting a new tank. This Werribee project shows the importance of correct sizing, government rebates, electrical and plumbing requirements, gas decommissioning, compliance, and responsible disposal — all handled by a single VEU Approved heat pump installer. Contact Green Electric Solutions today for a free assessment.
Frequently Asked Questions – Heat Pump Hot Water in Werribee VIC 3030
What government rebates are available for heat pump hot water in Werribee?
Werribee homeowners replacing gas hot water with a heat pump can access both federal STCs and Victorian VEECs through the VEU program. This Werribee project generated 18 STCs ($684) and VEU VEECs ($550), delivering $1,234 in combined government rebates applied as a direct price reduction. As a VEU Approved provider, GES manages all certificate assignment and documentation — you don’t need to deal with any government agency directly.
How much does a 320L heat pump hot water system cost in Werribee after rebates?
In this Werribee installation, the pre-rebate price was $3,684 incl. GST. After $1,234 in government rebates, the homeowner paid $2,450 incl. GST for the complete gas-to-heat-pump upgrade including decommissioning, electrical work, plumbing, and compliance. Actual pricing varies by property and eligibility — contact GES for a site-specific quote.
Is Green Electric Solutions VEU Approved for heat pump installations in Werribee?
Yes. Green Electric Solutions is a VEU Approved provider, which means we are authorised to access Victorian Energy Upgrades rebates for eligible heat pump, HVAC, solar, and battery installations. VEU approval is required to claim VEECs on your behalf — without it, you cannot access the Victorian rebate component of the upgrade incentive.
What is involved in replacing gas hot water with a heat pump in Werribee?
A gas-to-heat-pump upgrade involves disconnecting and decommissioning the gas unit (including capping the gas line), removing and recycling the old tank, installing the new heat pump with appropriate electrical and plumbing connections, completing compliance certification, and lodging STC and VEEC paperwork. GES coordinates all trades — electrical, plumbing, and gasfitting — so you deal with one company, not multiple contractors.
What size heat pump hot water system does a Werribee home need?
System size is based on the number of bedrooms and household occupants, as specified in the VEU Water Heating Consumer Fact Sheet. For this Werribee home with four or more bedrooms, the 320L Neopower NA45-320B was confirmed as the correct match. GES assesses each property individually and provides sizing documentation before installation — a requirement of the VEU program.
How long does a gas-to-heat-pump hot water upgrade take in Werribee?
A standard gas-to-heat-pump upgrade typically takes one day on site, covering disconnection, decommissioning, removal, new installation, electrical and plumbing connections, and compliance checks. GES manages all scheduling and trades so you have hot water restored the same day. Rebate paperwork is handled separately by GES after installation.
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